Tag: customer service

Using Web 2.0 & Social Media To Improve Customer Service

Posted by Mark Thompson - January 12, 2010 - Blogging, SEM, Social Media, Tools

With all of the new communication tools and technology being introduced, the way that companies handle customer service has been transformed into a more effective and efficient manner.  Users want to be able to receive real-time support and have multiple options to contact a company.  So in order to meet the demands of customers, you […]

Read More