Stay On Search



9 Professional Social Media Monitoring & Reputation Management Tools

Posted by Mark Thompson in Social Media,Tools | December 3, 2009 | Comments (19)

Brand and online reputation management has become a growing concern for a lot of companies because of the multiple ways people can interact with each other online.  People now are communicating via blogs, forums, discussion boards, wikis, Q&A, and video sites.  With the unless number of social content sharing sites out there, it can be hard to manage what people are saying about you and your brand.  That is why there are a number of social media monitoring tools out there that will allow you to hear what people are saying, help you interact with these people, and analyze trends.

Here is a list of professional social media and online reputation management tools.

Radian6
Overview: Social Media Monitoring and Engagement Tool
Price: Contact to Inquire
Free Trial: No, Webinar Demo Only
Web/Software: Web-based

radian6 homepage 9 Professional Social Media Monitoring & Reputation Management Tools

Techrigy
Overview: Social Media Monitoring and Analysis
Price: Starting at $600/month
Free Trial: Y, Up to 5 Keywords, 1000 results
Web/Software: Software-based

techrigy homepage 9 Professional Social Media Monitoring & Reputation Management Tools

ViralHeat
Overview: Social Media Monitoring, Analytics, and Insights.
Price: $9.99/month – $139.98/month
Free Trial: Y, 7 Day Trial
Web/Software: Web-based

viralhost homepage 9 Professional Social Media Monitoring & Reputation Management Tools

Filtrbox
Overview: Real-Time Social Media Monitoring for Twitter
Price: Contact to Inquire
Free Trial: Y, Up to 5 Filtrs, Once daily updates, 15 days of history
Web/Software: Web-based

filtrbox homepage 9 Professional Social Media Monitoring & Reputation Management Tools

Spiral 16
Overview: Social Media Monitoring and Management
Price: Contact to Inquire
Free Trial: N, Schedule a Demo Only
Web/Software: Web-based

spiral16 homepage 9 Professional Social Media Monitoring & Reputation Management Tools

BuzzDing!
Overview: Online Reputation Management and Social Media Monitoring
Price: $14/month – $199/month
Free Trial: Y, 7 Day Trial
Web/Software: Web-based

buzzding homepage 9 Professional Social Media Monitoring & Reputation Management Tools

Trackur
Overview: Social Media Monitoring Tools & Reputation Management
Price:$18/month – $197/month, or Request Quote
Free Trial: Y, 14 Day Trial
Web/Software: Web-based

trackur homepage 9 Professional Social Media Monitoring & Reputation Management Tools

Mixero
Overview: Professional Twitter Client
Price: Free
Web/Software: Software-based

mixero homepage 9 Professional Social Media Monitoring & Reputation Management Tools

Collective Intellect
Overview: Real Time Market Intelligence
Price: Contact to Inquire
Free Trial: N
Web/Software: Web-based

collective intellect homepage 9 Professional Social Media Monitoring & Reputation Management Tools

*** Bonus Tool (thanks Zak)

Moreover Technologies
Overview: Real Time Market Intelligence
Price: Contact to Inquire
Free Trial: Y, 30 Day
Web/Software: Web-based

moreover 9 Professional Social Media Monitoring & Reputation Management Tools

About Mark Thompson

Mark is the creator of StayOnSearch and president of Search Creatively, a full-service Internet Marketing Company located in Raleigh, North Carolina. He also contributes to many industry related blogs including Search Engine Journal and is active on Facebook and Twitter.Follow Mark on Twitter



19 Comments »

  1. Seems like Viralheat is the winner.

    Comment by John Favel — December 3, 2009 @ 10:10 pm
  2. Hi Mark,

    Great list of the various tools out there, another you may want to consider is Moreover’s Newsdesk. Newsdesk is the perfect solution to monitor news and social media content, such as Twitter, YouTube, blogs and forums.

    Zak
    http://www.moreover.com

    Comment by Zak — December 4, 2009 @ 5:38 am
  3. Hey Mark,

    Thanks for including Filtrbox on your list! Let me know if you’d like any more about us.

    Michael Fraietta
    Community Manager & Chief Listener for Filtrbox
    @MichaelFraietta

    Comment by Michael Fraietta — December 4, 2009 @ 12:27 pm
  4. Thank you for including us on this list of tools. We do offer a free trial upon attending the webinar. Let me know if I can answer any other questions.

    Lauren Vargas
    Community Manager at Radian6
    @VargasL

    Comment by Lauren Vargas — December 4, 2009 @ 1:30 pm
  5. Great overview! Thanks for including Spiral16. Our social media monitoring platform is called Spark and its virtualization and customization tools are key differentiators. Thanks!

    Eric Melin
    @Spiral16

    Comment by Eric Melin — December 7, 2009 @ 1:57 pm
  6. Trying SYSOMOS !
    Pretty cool.

    http://sysomos.com/

    Comment by ipub — December 9, 2009 @ 12:17 pm
  7. Wow, that was a lot of tools right there!  I’ve actually tried some of the tools you’ve posted (not all, just some) and it was only after I signed with CLEANmy.NAME that the problem was finally gone. Yey me! Now I don’t have to worry about seeing negative links when I surf the Internet.

    Comment by Carlisle — December 11, 2009 @ 11:45 am
  8. I think Zallas Technologies is one of the best ORM providers out there. They removed negative information about me and my company quickly, effectively, and as they say, permanently. Look up Zallas Technologies at: http://www.zallas.com/remove-bad-search-engine-results-bad-press.html

    Comment by Darren — December 14, 2009 @ 9:33 am
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  11. you can't forget http://www.sentimentmetrics.com

    Comment by Andrea Barbieri — March 1, 2010 @ 8:14 am
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  13. Awesome post, love the presentation and valuable information. For any Website Social Media Monitoring and online reputation management is always important. To get branding and good visitors traffic with healthy conversion ratio. These website seo tips are basic from Google itself, you have simplified it…thanks

    Must view and recommend to others…keep it up…

    Comment by Ashish Sharma — April 15, 2010 @ 12:33 pm
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  15. This is a great list. Thanks for sharing it. This will be helpful on doing are jobs. :D

    Comment by reputation management — April 20, 2010 @ 1:10 am
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  19. Radian is the leader in this space, but there are some here I had never heard of. I only expect to see more social monitoring tools popping up.

    Comment by Digital Marketing — July 13, 2010 @ 7:25 pm

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