9 Professional Social Media Monitoring & Reputation Management Tools

Posted by Mark Thompson - December 3, 2009 - Social Media, Tools - 31 Comments

Brand and online reputation management has become a growing concern for a lot of companies because of the multiple ways people can interact with each other online.  People now are communicating via blogs, forums, discussion boards, wikis, Q&A, and video sites.  With the unless number of social content sharing sites out there, it can be hard to manage what people are saying about you and your brand.  That is why there are a number of social media monitoring tools out there that will allow you to hear what people are saying, help you interact with these people, and analyze trends.

Here is a list of professional social media and online reputation management tools.

Radian6
Overview: Social Media Monitoring and Engagement Tool
Price: Contact to Inquire
Free Trial: No, Webinar Demo Only
Web/Software: Web-based

radian6-homepage

Techrigy
Overview: Social Media Monitoring and Analysis
Price: Starting at $600/month
Free Trial: Y, Up to 5 Keywords, 1000 results
Web/Software: Software-based

techrigy-homepage

ViralHeat
Overview: Social Media Monitoring, Analytics, and Insights.
Price: $9.99/month – $139.98/month
Free Trial: Y, 7 Day Trial
Web/Software: Web-based

viralhost-homepage

Filtrbox
Overview: Real-Time Social Media Monitoring for Twitter
Price: Contact to Inquire
Free Trial: Y, Up to 5 Filtrs, Once daily updates, 15 days of history
Web/Software: Web-based

filtrbox-homepage

Spiral 16
Overview: Social Media Monitoring and Management
Price: Contact to Inquire
Free Trial: N, Schedule a Demo Only
Web/Software: Web-based

spiral16-homepage

BuzzDing!
Overview: Online Reputation Management and Social Media Monitoring
Price: $14/month – $199/month
Free Trial: Y, 7 Day Trial
Web/Software: Web-based

buzzding-homepage

Trackur
Overview: Social Media Monitoring Tools & Reputation Management
Price:$18/month – $197/month, or Request Quote
Free Trial: Y, 14 Day Trial
Web/Software: Web-based

trackur-homepage

Mixero
Overview: Professional Twitter Client
Price: Free
Web/Software: Software-based

mixero-homepage

Collective Intellect
Overview: Real Time Market Intelligence
Price: Contact to Inquire
Free Trial: N
Web/Software: Web-based

collective-intellect-homepage

*** Bonus Tool (thanks Zak)

Moreover Technologies
Overview: Real Time Market Intelligence
Price: Contact to Inquire
Free Trial: Y, 30 Day
Web/Software: Web-based

moreover

About the Author

Mark Thompson

Mark is the creator of StayOnSearch and president of Search Creatively, a full-service Internet Marketing Company located in Raleigh, North Carolina. He also contributes to many industry related blogs including Search Engine Journal and is active on Facebook and Twitter. Follow Mark on Twitter