9 Professional Social Media Monitoring & Reputation Management Tools
Brand and online reputation management has become a growing concern for a lot of companies because of the multiple ways people can interact with each other online. People now are communicating via blogs, forums, discussion boards, wikis, Q&A, and video sites. With the unless number of social content sharing sites out there, it can be hard to manage what people are saying about you and your brand. That is why there are a number of social media monitoring tools out there that will allow you to hear what people are saying, help you interact with these people, and analyze trends.
Here is a list of professional social media and online reputation management tools.
Radian6
Overview: Social Media Monitoring and Engagement Tool
Price: Contact to Inquire
Free Trial: No, Webinar Demo Only
Web/Software: Web-based
Techrigy
Overview: Social Media Monitoring and Analysis
Price: Starting at $600/month
Free Trial: Y, Up to 5 Keywords, 1000 results
Web/Software: Software-based
ViralHeat
Overview: Social Media Monitoring, Analytics, and Insights.
Price: $9.99/month – $139.98/month
Free Trial: Y, 7 Day Trial
Web/Software: Web-based
Filtrbox
Overview: Real-Time Social Media Monitoring for Twitter
Price: Contact to Inquire
Free Trial: Y, Up to 5 Filtrs, Once daily updates, 15 days of history
Web/Software: Web-based
Spiral 16
Overview: Social Media Monitoring and Management
Price: Contact to Inquire
Free Trial: N, Schedule a Demo Only
Web/Software: Web-based
BuzzDing!
Overview: Online Reputation Management and Social Media Monitoring
Price: $14/month – $199/month
Free Trial: Y, 7 Day Trial
Web/Software: Web-based
Trackur
Overview: Social Media Monitoring Tools & Reputation Management
Price:$18/month – $197/month, or Request Quote
Free Trial: Y, 14 Day Trial
Web/Software: Web-based
Mixero
Overview: Professional Twitter Client
Price: Free
Web/Software: Software-based
Collective Intellect
Overview: Real Time Market Intelligence
Price: Contact to Inquire
Free Trial: N
Web/Software: Web-based
*** Bonus Tool (thanks Zak)
Moreover Technologies
Overview: Real Time Market Intelligence
Price: Contact to Inquire
Free Trial: Y, 30 Day
Web/Software: Web-based
More from StayOnSearch
- Search
- Top 25 Social Media Keyword Search Tools
- 7 Social Bookmarking Tools You Should Know About
- How To Measure Social Media ROI
StayOnSearch Recommends
- How 30 minutes a day can result in 250 inbound links (Anthony Kirlew)
- Online Reputation Management 201 (Anthony Kirlew)
- Social Media is Now More Critical with Google’s New Real Time Search Feature (Anthony Kirlew)
About the Author 
31 comments
Seems like Viralheat is the winner.
Hi Mark,
Great list of the various tools out there, another you may want to consider is Moreover's Newsdesk. Newsdesk is the perfect solution to monitor news and social media content, such as Twitter, YouTube, blogs and forums.
Zak
http://www.moreover.com
Hey Mark,
Thanks for including Filtrbox on your list! Let me know if you'd like any more about us.
Michael Fraietta
Community Manager & Chief Listener for Filtrbox
@MichaelFraietta
Thank you for including us on this list of tools. We do offer a free trial upon attending the webinar. Let me know if I can answer any other questions.
Lauren Vargas
Community Manager at Radian6
@VargasL
Great overview! Thanks for including Spiral16. Our social media monitoring platform is called Spark and its virtualization and customization tools are key differentiators. Thanks!
Eric Melin
@Spiral16
Trying SYSOMOS !
Pretty cool.
http://sysomos.com/
Wow, that was a lot of tools right there! I’ve actually tried some of the tools you’ve posted (not all, just some) and it was only after I signed with CLEANmy.NAME that the problem was finally gone. Yey me! Now I don’t have to worry about seeing negative links when I surf the Internet.
I think Zallas Technologies is one of the best ORM providers out there. They removed negative information about me and my company quickly, effectively, and as they say, permanently. Look up Zallas Technologies at: http://www.zallas.com/remove-bad-search-engine-re…
[...] 10.) Great Cheat Sheet — 9 Professional Social Media Monitoring & Online Reputation Management … [...]
[...] your pages listed, you could have a navigational problem that should be fixed ASAP.Also check out 9 Social Media Monitoring ToolsSHARETHIS.addEntry({ title: "Top 5 Free SEO Tools", url: [...]
you can't forget <a href="http://www.sentimentmetrics.com” target=”_blank”>www.sentimentmetrics.com
[...] nach der Menschen, die sie auf Twitter, Facebook und LinkedIn startet erfüllt. Erstellen Sie ein Social Media Monitoring zu planen und zu reagieren Menschen sprechen über Ihre Firma, Produkte und [...]
Awesome post, love the presentation and valuable information. For any Website Social Media Monitoring and online reputation management is always important. To get branding and good visitors traffic with healthy conversion ratio. These website seo tips are basic from Google itself, you have simplified it…thanksMust view and recommend to others…keep it up…
[...] sites to see which keywords or names are taken you can do so very easily with one of the best social media monitoring tools out there called KnowEm.com. Just type the desired username and click “Check Username”. [...]
This is a great list. Thanks for sharing it. This will be helpful on doing are jobs.
[...] 9 Professional Social Media Monitoring & Online Reputation Management Tools Here is a list of professional social media and online reputation management tools. (tags: SMM ORM) [...]
Well , the view of the passage is totally correct ,your details is really reasonable and you guy give us valuable informative post, I totally agree the standpoint of upstairs. I often surfing on this forum when I m free and I find there are so much good information we can learn in this forum! http://www.mbt-outlet-store.com/mbt-women-shoes…..
Here elaborates the matter not only extensively but also detailly .I support the write's unique point.It is useful and benefit to your daily life.You can go those http://conditions-encountered.com/ " >wslmart.net sits to know more relate things.They are strongly recommended by friends.Personally
Radian is the leader in this space, but there are some here I had never heard of. I only expect to see more social monitoring tools popping up.
Mark,
Thanks for posting this – I know a few health care companies that could benefit from brand monitoring; however, you know how that goes.
Anyway, I would never reccomend Google Alerts for monitoring as it does not catch everything. Radian6 is awesome.
This is a really good guide, comprehensive, reasonable and informative, I shall be bookmarking it. I am totally agree with your view.
Thanks for posting this very helpful list. I am hearing very good reviews about radian 6 but it seems to be very costly to me. Do we have a similar alternative to it with does all the things which it does?
Rohit,
Check out a post I did a while back, that looks at a few other social media monitoring tools. I think you will find it helpful.
http://www.stayonsearch.com/9-professional-social…
There are really on free tools that can do exactly what Radian 6 can do. However if you use Trackur.com and Google Alerts, this should be everything you really need if you are just starting out with social monitoring. Until you start seeing a lot of chatter about your brand and product/services, you really don’t need to invest in one of the professional monitoring tools.
[...] has a list of 9 Professional Social Media Monitoring Tools that companies like Microsoft, Oglivy and Pepsi pay to use to help monitor their [...]
HI Mark,
Great list of the various tools out there ,
HI Mark,
I’ve actually tried some of the tools you’ve posted .Thanks for posting this . . . . .
Hi Mark
Thank you for many of tools use this blog , I hope you must be update any new tools add this blog.
Informative blog!!!
I have bookmark this site, will surely refer in future.
Thanks
My recent post Home
[...] (italiano, ottimo) Social media italia: Social Media monitoring (italiano, ottimo) Monitorare i Social Media: gli strumenti indispensabili per l’ascolto. (english) Top 20 social media monitoring vendors for business (english) 9 Professional Social Media Monitoring & Reputation Management Tools [...]
This is a really good read for me. Must admit that you are one of the coolest bloggers I ever saw. Thanks for posting this informative article.
My recent post <h2>CommentLuv Premium is here!</h2>Offer expires on 4th October 2011<a target='_blank' href='http://www.commentluv.com?ref=clp-oldapi962'>
<img class='alignleft' src='http://cdn.commentluv.com/wp-content/uploads/2011/08/commentluv_premium_200.gif' alt='The CommentLuv Plugin' title='Check out The CommentLuv Plugin' />
Go to <a target='_blank' href='http://www.commentluv.com?ref=clp-oldapi962'>CommentLuv.com to downloadThe version of CommentLuv on this site is no longer supported! it will stop working very soon!<h1> Hurry! <a target='_blank' href='http://www.commentluv.com?ref=clp-oldapi962'>click here!</h1>